Our Profile

CellMed Health Medical Fund (CellMed) is one of the fastest growing medical aid funds in Zimbabwe. CellMed was licensed to operate as a medical aid fund in 2009 and since 2010 the Fund has been offering uncomplicated and hassle free medical solutions at competitive prices. The Fund’s customer base cuts across various sectors of the economy which include mining, energy, manufacturing, financial, educational, civil society and small to medium enterprises.  The Fund is owned by its members through their contributions and its affairs are presided over by a Board of Trustees comprising representatives from its members.

CellMed‘s packages benefits offer extensive cover which has been designed in line with regional competition. Through an extensive countrywide provider network our members are assured of getting medical services in any part of the country. CellMed has also established partnerships with medical doctors and institutions in India and South Africa which have over the years grown to become countries of affordable medical treatment and to date the Fund has sent a number of its members for treatment in these countries. The Fund has also taken a proactive approach to managing the health risk and has partnered with clients to introduce workplace wellness programs which are presided over by trained medical experts.

CellMed Health Medical Fund conforms to the highest standard in quality service delivery and the Fund was certified to the ISO 9001:2008 Quality Management System standard in 2013 and recertified in 2016. Attainment of ISO 9001:2008 certification is testimony to the Fund’s desire to satisfy customer needs, through continuously improving our systems and introducing innovative products based on efficient business processes, well-defined measurement systems, best practices and customer surveys.

OUR MISSION

  •  To unlock sustainable wealth through innovative risk management.

 

OUR VISION

  • To be the industry leader in the provision of health services through Alternative Risk Transfer Solutions.

OUR VALUES

  • INNOVATION:
    We are committed to continuously introduce new value adding alternative risk transfer solutions for the benefit of our customers
  • INTEGRITY:
    We operate around sound moral practice, honesty and wholesome service
  • EXCELLENCE:
    We guarantee unsurpassed quality service.
  • EMPATHY:
    We pledge to identify with our customers in times of need.
  • PARTNERSHIP:
    We foster relationships with our customers in crafting workable Alternative Risk Transfer(ART) Solutions
  • TEAMWORK:
    We work as a team to provide effective and efficient service delivery

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